BPO Assessment

DRK Research

DRK Research and its founder, Kevin McCormack are focused provider of business services using advanced analytical models developed through rigorous research and application programs and targeted at high value business opportunities. They also deliver education services to large and mid-size companies that help put the models to use. DRK’s global research team has a strong history of commitment and success in serving clients in North America, Europe and China.  The mission of DRK Research is to discover high value business opportunities for our clients using advanced analytics.

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In partnership with DRK Research NeuraMetrics™ has developed the following assessment products:

Supply Chain Management Strategic Assessment

Highlights five stages of development in supply chain management and links these stages to integration factors and best practices in the supply chain management.

The Supply Chain Strategic Assessment uses a NeuraMetrics web based survey questionnaire that asks questions in two categories.  The first category asks “What?” focusing on supply chain methods, techniques and the decision making process.  The second category of questions asks “How?” and addresses specific strategies, philosophies and processes used to implement supply chain management.

Article - Supply Chain Maturity

Supply Chain Risk Assessment

Know each supplier’s risk factor and impact on your company. Research has created a framework and process to better understand the drivers that create supply disruptions and mitigate the risk more proactively.  This framework and process consists of a set of disruption predicators developed through several years of research and experience with global supply chains.

Article – Supply Risk Assessment

BPO Assessment

A clear documented understanding and agreement of what is to be done within and between processes.

The BPM Benchmarking Assessment helps managers pinpoint areas of progress and stagnation.  The quantitative analysis shows managers where they currently are in BPM maturity and guides them toward the future. The results uncover specific areas for focused improvement initiatives. The BPM Assessment uses a web based survey questionnaire that asks questions in three categories of BPM measures; process view (PV), process jobs (PJ) and process management and measures (PMM).

Article - BPO Assessment